Terms of Service

1. Introduction and Acceptance

Welcome to GurayWebPro (“Company”, “we”, “us”, or “our”), a web design and development agency operated by Erinç Güray Demir, located at Mecidiyeköy Mah. Selahattin Pınar Aralığı Sk. No:3 Kat: 4 Şişli, İstanbul 34387, Turkey.

These Terms of Service (“Terms”) govern your access to and use of our website at https://guraywebpro.com and all related services, including web design, web development, maintenance, consulting, and any other professional services we provide (collectively, the “Services”).

By accessing our website, submitting an inquiry, entering into a service agreement, or otherwise engaging with our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

2. Description of Services

GurayWebPro provides professional web design and development services, which may include but are not limited to:

  • Custom website design and user interface (UI/UX) design
  • Front-end and back-end web development
  • E-commerce development and integration
  • Website maintenance and technical support
  • Search engine optimisation (SEO) consultancy
  • Domain and hosting advisory services
  • Digital consulting and project management

The specific scope, deliverables, timelines, and fees for any project will be defined in a separate written Service Agreement, Statement of Work (SOW), or Project Proposal (“Project Agreement”) agreed upon by both parties. In the event of any conflict between these Terms and a Project Agreement, the Project Agreement shall prevail with respect to that specific project.

3. Client Obligations

To enable us to deliver the Services effectively, you agree to:

  • Provide accurate, complete, and timely information, materials, and feedback as reasonably requested
  • Ensure you hold all necessary rights, licences, and permissions for any content, images, logos, or materials you provide to us
  • Appoint an authorised representative to communicate with us on your behalf
  • Review and approve deliverables within the timeframes specified in the Project Agreement
  • Make payments in accordance with the agreed payment schedule

Delays caused by your failure to fulfil these obligations may result in revised timelines and additional charges, for which we shall not be held responsible.

4. Intellectual Property Rights

4.1 Ownership Upon Payment

Upon receipt of full and final payment for the Services, GurayWebPro assigns to you all ownership rights in the bespoke deliverables specifically created for you under the Project Agreement, including custom design files, custom code, and written content produced by us (“Client Materials”).

4.2 Our Retained Rights

We retain ownership of:

  • All pre-existing intellectual property, proprietary tools, frameworks, libraries, methodologies, and know-how used in delivering the Services
  • Third-party components, open-source software, stock assets, and licensed materials incorporated into your project (subject to their respective licences)
  • Our general skills, expertise, and processes

We grant you a perpetual, non-exclusive, royalty-free licence to use any retained materials incorporated into your deliverables solely in connection with the operation of the delivered website or application.

4.3 Portfolio Rights

Unless you notify us in writing to the contrary, we reserve the right to display your project in our portfolio and use it for promotional purposes, while respecting any reasonable confidentiality requirements.

4.4 Your Content

You represent and warrant that all materials you provide to us do not infringe any third-party intellectual property rights, data protection rights, or applicable laws. You grant us a limited licence to use your materials solely for the purpose of providing the Services.

5. Payment Terms

Unless otherwise specified in the Project Agreement:

  • A deposit (typically 50% of the total project fee) is required before work commences
  • The remaining balance is due upon project completion and prior to the transfer of final deliverables
  • Invoices are payable within 14 calendar days of the invoice date
  • Late payments may incur interest at the statutory rate applicable under Turkish law (currently determined by the Central Bank of the Republic of Turkey) and/or we may suspend work until payment is received
  • All fees are quoted exclusive of applicable taxes (including VAT/KDV) unless stated otherwise

We reserve the right to revise our pricing for future projects or additional work not covered by an existing Project Agreement, with reasonable prior notice.

6. Revisions, Changes, and Additional Work

Each project includes a specified number of revision rounds as stated in the Project Agreement. Requests for revisions beyond those included, changes to the project scope, or additional work will be quoted separately and require written agreement before work commences. We reserve the right to charge for work already completed where a project is materially changed at your request.

7. Confidentiality

Each party agrees to keep confidential any proprietary or sensitive information disclosed by the other party in connection with the Services (“Confidential Information”), and not to disclose it to third parties without prior written consent, except where required by law or regulation. This obligation survives termination of these Terms for a period of three (3) years.

8. Data Protection and Privacy

We process personal data in accordance with:

  • The Law on the Protection of Personal Data No. 6698 (KVKK) of Turkey
  • The EU General Data Protection Regulation (GDPR) (Regulation 2016/679), where applicable

Our Privacy Policy (available at https://guraywebpro.com) sets out in detail how we collect, use, store, and protect personal data, and the rights available to data subjects. By engaging our Services, you acknowledge and agree to our Privacy Policy.

Where we process personal data on your behalf (for example, in connection with your website’s users), the parties may be required to enter into a separate Data Processing Agreement (DPA) to comply with applicable data protection legislation.

9. Warranties and Disclaimers

We warrant that:

  • We have the right and authority to enter into these Terms
  • The Services will be performed with reasonable skill and care in a professional manner
  • Deliverables will substantially conform to the agreed specifications at the time of delivery

EXCEPT AS EXPRESSLY STATED ABOVE, THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE WEBSITE OR APPLICATION WILL ACHIEVE ANY PARTICULAR COMMERCIAL RESULT, RANKING, OR BUSINESS OBJECTIVE.

We are not responsible for issues arising from third-party platforms, hosting providers, plugins, or external APIs beyond our reasonable control.

10. Limitation of Liability

To the fullest extent permitted by applicable law, GurayWebPro’s total aggregate liability to you for any claims arising out of or in connection with these Terms or the Services shall not exceed the total fees actually paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Termination and Suspension

Either party may terminate a Project Agreement or these Terms with 30 days’ written notice. Upon termination:

  • You shall pay for all work completed up to the date of termination on a pro-rata basis
  • We will provide you with all completed deliverables and materials to which you are entitled under the terms of payment received
  • Each party shall return or destroy the other’s Confidential Information upon request

We may suspend or terminate Services immediately without notice if you breach these Terms (including non-payment), engage in unlawful conduct, or become insolvent.

12. Third-Party Services and Links

Our website and deliverables may contain links to or integrations with third-party websites, platforms, and services (such as hosting providers, CMS platforms, payment gateways, and analytics tools). We are not responsible for the availability, content, privacy practices, or terms of any third-party services. We encourage you to review the terms and privacy policies of any third-party services you use in connection with your project.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, with due consideration for EU law obligations applicable to cross-border transactions with EU residents (including GDPR).

In the event of a dispute, the parties agree to first attempt to resolve the matter amicably through good-faith negotiation within 30 days of written notice. If the dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts of Istanbul, Turkey.

For EU-based consumers, this does not affect any mandatory rights you may have under the law of your country of residence.

14. Modifications to These Terms

We may update these Terms at any time. The revised Terms will be posted on our website with an updated effective date and will take effect 180 days after posting. Your continued use of our Services following the effective date constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.

15. General Provisions

  • Entire Agreement: These Terms, together with any applicable Project Agreement and Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior discussions, representations, and agreements.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.
  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to an affiliate or in connection with a merger or acquisition.
  • Force Majeure: Neither party shall be liable for delays or failures caused by events beyond their reasonable control, including but not limited to natural disasters, pandemics, governmental actions, or internet outages.
  • Language: These Terms are provided in English. In case of any translation, the English version shall prevail.

16. Contact Information

For any questions, concerns, or notices regarding these Terms, please contact us at:

Erinç Güray Demir

GurayWebPro

Mecidiyeköy Mah. Selahattin Pınar Aralığı Sk. No:3 Kat: 4 Şişli, İstanbul 34387, Turkey

Email: info@guraywebpro.com

Phone: +995 511 167 947

Website: https://guraywebpro.com

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